You want your beautiful oriental rug to look good for years to come so that you can enjoy its beauty and exquisite design. To keep your rug looking beautiful for a long time, you need to take proper care of it so that you can enjoy it for generations to come. Oriental rug experts agree that the best and most appropriate way to clean an Oriental rug is to hand wash it with water without the use of harsh chemicals. This simple but effective cleaning method has been used for centuries. It is time-consuming, but the effort is worth it.
Professional cleaning of your prized oriental rug is the best guarantee of its protection and longevity. Over time, soil, dirt, dust, and sand accumulate in the rug, accelerating wear and tear and damaging the fibers. Eventually, this carpet environment becomes very attractive to mold and moth larvae.
While regular vacuuming is important for the health of your Oriental rug, it is no substitute for professional cleaning. A true Oriental rug cleaning professional will not risk your expensive and cherished rug. He or she will not expose your beautiful rug to harsh chemicals or machine washing. This delicate job should be done by hand by an experienced, well-trained, and professional carpet cleaner who knows the differences in fibers, dyes, and carpet manufacturing methods.
To choose the right professional Oriental rug cleaner, you should ask a few questions. Listen carefully to the answers to ensure that your rug receives the best and most appropriate care.
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The questions you should ask the carpet cleaning company:
How long have you been cleaning Oriental rugs, Persian rugs, and other beautiful rugs?
It is best to choose companies that have been in business for more than 10 years and specialize in cleaning Oriental rugs, Persian rugs, and other fine rugs. Cleaning and repairing oriental rugs is a combination of art and science, and it takes time to gain that experience. There are quite a few carpet cleaning companies, dry cleaners, and other non-professional businesses that claim to clean oriental rugs, but in any metropolitan area, there are only a limited number of companies that are truly specialized and qualified to do this kind of work.
How much experience do the carpet cleaners in your company have?
Professional carpet cleaning companies should have employees who have more than 3-5 years of experience cleaning and repairing carpets.
What kind of specialized training and certification do your company’s carpet cleaning employees have? Do you have IICRC (Institute for Inspection, Cleaning and Restoration Certification) certified carpet cleaners?
Certified carpet cleaners must undergo rigorous training and practice. They are trained in the specific techniques applicable to each type of rug, depending on the material (wool, silk, sisal), design (oriental, modern, transitional) or country of origin, and whether the rug is machine or handmade. Obtaining this certification does not come cheap and shows that the company is serious about its business.
Are you a regular member of the BBB (Better Business Bureau)?
Any self-respecting service business will register with the Better Business Bureau.
Is your business insured and liable?
Carpets can have a high sentimental and financial value. You want to make sure that as long as your carpet is in the possession of a carpet cleaning company, it is protected from theft or damage.
What steps are included in the cost of your service?
Typical steps include inspection, dusting, cleaning, grooming, and drying. Some companies offer additional services such as moth-proofing, fabric protection, custom lining, carpet repair, and restoration.
What equipment do you use to clean carpets?
Cleaning methods depend on the specific carpet, but professional companies invest heavily in professional equipment. They usually have special dusting equipment, special drying equipment, and special washing equipment. Stay away from those carpet cleaning companies that just hose down your carpet on a concrete floor and use harsh chemicals. Even if it doesn’t damage your carpet, it certainly won’t make it clean.
Is moving furniture included in the price of the service? If so, are there furniture items that are not normally moved?
Carpets can be damaged if heavy furniture is not moved properly.
Do you offer collection and delivery? If so, does this service apply to my zip code? How much does it cost?
Oriental rugs can be quite heavy and not easy to transport. Usually, carpet cleaning companies will arrange for the carpet to be picked up and delivered. Some companies will pick up the rug and deliver it for free.
Do you provide a warranty on your services?
You want to be sure that your carpet will not be damaged. Make sure the company keeps its promises.
Do you offer an estimate before you clean your carpets? Is this estimate in writing? What factors could cause the estimate to be higher or lower?
Professional carpet cleaners should provide a rough estimate before picking up your carpet. While the price may increase or decrease based on a further thorough inspection at the carpet cleaning center, you should be informed as soon as possible.
What carpet cleaning method do you recommend for my carpet?
Give the professional carpet cleaner as much information as possible about our carpet: what fiber it is made of (wool, silk, sisal, nylon…), country of origin, handmade or machine-made. The more information you provide to the carpet cleaning company, the more specific and complete your carpet cleaning plan will be.
Can your process and equipment remove urine, dust, and stains from my carpets?
Be specific about what type of dirt you have on your carpet. Don’t be afraid to mention words like dog urine, spills, dirt, dust, or other dirt on your carpet. Professional carpet cleaners are trained professionals and can tell you what they can and cannot clean. Professional carpet cleaning can remove dust, dirt, odors, urine, and stains. A professional carpet cleaner should tell you upfront what they can and cannot do.
Do you offer carpet repair?
Professional carpet cleaners will likely offer carpet repair as part of their services. Beware of companies that do not offer this service. This may indicate that they do not specialize in oriental rug cleaning. Professional rug repair can include fringe mending, edge trimming, edging, rug darning, and rug weaving.
If you have received complete and satisfactory answers to the above questions, you have likely found a professional for Oriental rug cleaning. Once you have scheduled a rug cleaning and it has gone satisfactorily, you should schedule a regular cleaning about once a year, depending on how busy your Oriental rug is and how much wear and tear it generally gets.
Oriental rugs are more hard-wearing than you might think. They need to be washed, vacuumed, and turned regularly to prevent uneven wear and sun damage. However, if you care and take care of your Oriental rug, it will please you for a lifetime.
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