The number of travelers has increased exponentially post the pandemic. Several people have now started traveling after being locked up inside their houses for more than a year! You must know that all travelers conduct some research before planning their travel. This creates a massive opportunity for travel agencies and agents to fill this gap in the market. Travel agencies need to build a solid social media presence. If you are a part of any travel agency, you will have to create a brand for your company on social media channels.
The primary objective of every travel agency is to get conversions. Therefore, you must develop a social media strategy that meets your requirements. Also, when you are drafting a strategy for your company, you will have to evaluate all the social media platforms and then decide on a perfect fit for yourself. Let’s have a look at some of the considerations when it comes to building a social media strategy for travel agencies:
Select Your Platform
Different social media platforms have various features, and they all are meant for different sets of audiences. Therefore, you need to understand your consumer base and then decide on a platform that will help you reach out to that consumer base. When it comes to travel, different platforms have different things to offer. People decide on a travel destination by seeing the pictures of the flora and fauna, diverse sceneries, etc.
You can leverage this trend and create your profile aesthetically. You need to have an Instagram and a Facebook account, as potential customers can try reaching out to you via these platforms. However, if your travel agency caters to business travelers, you should also try to have a strong presence on LinkedIn. Therefore, it is safe to conclude that the choice of the platform will depend on the kind of travelers you want to target.
Understanding Your Consumers
You cannot start curating a social media strategy for your travel agency without knowing your target audience. When you understand who your consumers are or will you be, you chalk out an impactful strategy for your agency. Once you understand the mix of people you target, you can create a recipe for success.
For instance, video content does well among teenagers. Therefore, you should plan out more video content if you are planning to target teenagers for your business. Also, if your content plan includes many videos, you will have to rely on things like shooting and editing equipment. However, you will have to experiment with different content forms to understand your consumers better.
Use Pictures & Videos
When it comes to travel, people avoid reading long paragraphs. They want to see pictures and videos of the places where they can travel and explore. Therefore, if you are doing a post on travel tips or anything similar, make sure that you are using many good quality photos and videos to build the interest of the potential customers.
You can use an online video editor to make these travel videos more engaging. Alternatively, you can also create a video slideshow of some beautiful images and create excitement among your potential customers.
Highlight Your Brand Personality
You can either be a serious and professional travel agency that only makes corporate bookings, or you can be a fun travel agency that can be a one-stop destination for all kinds of leisure travel. You should try your best to highlight your brand’s personality on different social media platforms. This will build a strong presence for your brand and help you reach out to the right set of audience.
Also, once you establish a brand personality, people will trust your brand. It would help if you also defined the tonality of the brand. You can either go all warm or become uber-cool. It will all depend on the kind of packages you want to sell and the kind of brand you aspire to become. You can also use social media to highlight your brand’s journey so that the content becomes more relatable to the audience.
Maintain a Calendar and Post Regularly
If you are trying to explore social media and post content regularly, you need a social media calendar. Without a calendar, the entire content plan will go haywire. A calendar will help you chalk out the whole strategy and then decide the kind of posts on your social media handle. You can either use a ready-made social media calendar and adhere to the content types and buckets listed on the calendar or make your social media calendar and add the content buckets you want to promote through your social media handles.
Building a comprehensive social media calendar becomes essential if an agency uses multiple social media channels to communicate with the audience. Also, a calendar will help you diversify your content and keep you from posting repetitive content. Several social media management platforms can help you maintain a calendar. Also, with a calendar, you can maintain a regular posting schedule. Once you plan out the content well in advance, you can keep posting regularly throughout the month.
Measure Your Performance
There is no point in aimlessly posting on social media channels if you are not measuring your results. It would be best to chalk out some metrics calculated for all of your posts. The metrics will help you understand the performance of each post and give an insight into the type of content that is doing well for your agency.
You can measure the results of your social media posts and campaigns by visiting the analytics or insights section on each social media platform. However, you should not get overboard with the idea of measuring the performance and start making detailed reports on it. Use these metrics to understand where the traffic is coming from to your post and how you can improve your travel content.
Conclusion
It might be intimidating for a travel agency to set up different social media profiles at first. However, once you develop a full-fledged strategy, you can ace the social media game and sell more travel packages to people from far and wide.