Among the most renowned antivirus programs, Avast is known for its exceptional ability to keep your computer systems protected from potential online threats. These include viruses, spyware, trojan, and malware. However, if we talk about Avast VPN, users often encounter issues with this. They often wonder how to get rid of Avast VPN problems so that they can fulfill their unique online requirements.
While there could be numerous reasons for the occurrence of such issues, you can follow some easy troubleshooting techniques to get rid of the issue and ensure full-fledged service from Avast. Read on to explore them and unleash the hidden potential in the world’s most popular antivirus programs.
What is Avast SecureLine VPN?
One of the client software programs, Avast SecureLine VPN allows you to establish a connection with Avast VPN servers. It is a subscription-based virtual private network system which is available for various operating systems such as Windows, Mac, Android, and iOS. However, instances occur when the SecureLine VPN fails to perform the task and triggers error messages on your computer screen. Numerous reasons can lead to Avast Secureline VPN not working issues; however, there are some effective techniques by which you can resolve this issue in no time.
Avast VPN Not Working? Here’s Why!
Before we look into the various ways of troubleshooting the issues of Avast VPN, it is important to know the various factors that result in malfunctioning of the program. Here’s a look at few of them:
• Issues with location: Avast gives you the option to set your location manually while establishing a connection. In case the VPN of your location is overloaded, you may encounter issues in connecting to the VPN. However, you can change the location and check if it resolves the issue.
• Interference with third-party security programs: Instances happen when due to interference of third-party applications and Avast, the VPN service stops responding. Stopping or removing the third-part application often resolves the VPN issues of Avast.
• Issues with internet: VPN service requires proper internet connection. If there is any issue with the internet, your VPN service will not work.
• Installation-related issues: You might encounter VPN-related issues if the installation of Avast application is corrupt or incomplete. You can try reinstalling the application to resolve such issues.
• Subscription issues: For Avast SecureLine VPN to work properly, you need an active subscription. In case the subscription is not active, your VPN will not function as normal.
How To Resolve Avast VPN Not Working Issues?
Now that you are aware of the various factors that lead to Avast VPN problems, read on to explore the various methods by which you can resolve the issue in no time.
1st Method: Check your internet connection
Among the primary reasons for the occurrence of issues like Avast VPN not working, is related to the internet connection. At times, these VPN clients are also restricted on the network by the internet service providers. Hence, you should check if all the proxy servers are active. In addition, try rebooting your router by plugging out the power adapter for about one minute and then connecting it again. Once you clear all the temporary configurations, you can use the VPN service properly.
2nd Method: Change the location of your VPN
Since Avast SecureLine doesn’t have multiple servers to connect to, instances might occur that the server you are trying to establish a connection with is full. You can change your VPN location and try to connect to an alternate server location. The process requires you to first click on the “Change Location” button on the Avast SecureLine main dashboard and then select an alternate server location.
3rd Method: Disable third-party antivirus programs
If you have any third-party antivirus applications installed on your computer, they can conflict with the Avast VPN and lead to connection errors. Resolving such issues require you to disable those third-party tools before connecting with Avast SecureLine VPN. You can right-click on the antivirus utilities system tray and select options such as “”Disable” and “Turn Off” to deactivate the security feature on your computer. Users often try to disable Avast Antivirus instead; however, it doesn’t resolve the issue.
4th Method: Reinstall Avast VPN
Another effective troubleshooting for issues like Avast VPN not working is by reinstalling the VPN program. It will also help you get the recent version of the software which is free of any bugs and with new features. Follow the below-mentioned series of steps to reinstall Avast SecureLine VPN on your Windows PC:
1. Press the “Windows+R” keys together to open the Run dialog box.
2. Type “control” and press Enter to open the Control Panel.
3. Go to “Programs and Features” and from the list of utilities, right-click on Avast SecureLine VPN; select “Uninstall”.
4. Uninstall the VPN from your computer by following the on-screen prompts.
5. Reboot your PC when prompted and go to the official site of Avast to download and install the recent version of VPN on your computer.
5th Method: Turn Off Windows Defender Firewall
Your Windows firewall can create a negative impact on the VPN connection and trigger Avast VPN problems. You can disable the Windows defender Firewall and check if the issue gets resolved. Here’s how you can do it:
1. Press “Windows+R” keys together to open the Run dialog box.
2. Type “firewall.cpl” and click on OK to open Windows Defender Firewall.
3. Click on “Turn Windows Defender Firewall on or off” to launch the option of customizing the settings.
4. Check mark both the “Turn off Windows Defender Firewall (not recommended) options and click OK.
5. Restart your computer for the changes to take effect.
Final Thoughts
Avast VPN is a subscription-based virtual private network system available for various operating systems. However, factors like poor internet connection, use of outdated or corrupted versions of Avast utility, interference of third-party security programs, etc. often triggers Avast VPN problems. Apart from ensuring proper internet connection, you can follow the various other troubleshooting methods listed in this article and ensure a hassle-free VPN service from Avast.